Legal

Privacy Policy

Last updated: September 3, 2026

Who we are

CaretoLead Inc. is a professional coaching and leadership development practice founded by Llynne Plante and based in Ottawa, Ontario, Canada. Our website is located at caretolead.ca.

Information we collect

We collect information you provide directly when you submit our contact form: your name, email address, phone number (optional), and the content of your message.

We may also collect standard technical data that your browser sends automatically, such as your IP address, browser type, and the pages you visit. This data is used solely for security and site performance purposes.

How we use your information

We use the information you submit to respond to your inquiry, schedule consultations, and communicate about our coaching services. We do not use your information for automated decision-making or profiling.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Legal basis for processing (PIPEDA & CASL)

CaretoLead operates in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). We collect and process your personal information only with your consent, which you provide when you submit our contact form.

Any follow-up email communications are sent in compliance with Canada's Anti-Spam Legislation (CASL). You may withdraw your consent at any time by contacting us at llynnep@gmail.com.

Data retention

We retain your contact information only as long as necessary to fulfill the purpose for which it was collected — typically the duration of our coaching engagement — or as required by law. You may request deletion of your data at any time.

Cookies

Our website may use essential cookies to support basic site functionality. We do not use tracking or advertising cookies. If you have enabled analytics on your browser, standard usage data may be collected by your browser or network provider.

Third-party services

Our contact form is processed through a secure third-party messaging platform. Your submission data is transmitted securely and is not used by that platform for any purpose other than delivering your message to us.

Your rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at llynnep@gmail.com or by phone at (613) 447-4915.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

CaretoLead Inc., 2 Richlin Cres, Ottawa, Ontario K2B 8K4, Canada. Email: llynnep@gmail.com. Phone: (613) 447-4915.